● Free postage on all orders of Tin Signs ● Same day dispatch if ordered before 2pm ● Next day delivery available


Spend £30 on Tin Signs for 5% discount, £50 on Tin Signs for 8% discount, £100 on Tin Signs for 10% discount

Delivery


UK Delivery Options (next day service is UK Mainland only)
All orders received before 2pm Monday-Friday will be posted the same day. Orders received after 2pm or weekend or public holidays will be posted the next working day.

Non time guaranteed services – 98% are delivered in the estimated 2-4 days
UK POSTAGE INCLUDED in all UK orders.

If an item is returned to us by Royal Mail marked “not collected” or “addressee gone away” or “address incomplete” there will be a £2.45 postage costs incurred (taken from the refunded total). We can send proof of return if required.

Royal Mail require fifteen days (not including Sundays and public holidays) before they consider items as lost. We cannot re-send or refund items until this time has expired.

Time guaranteed services – Signature required – Online tracking
There are some excluded postcodes for these services, please see list below

UK – NEXT DAY – Order by 2pm for delivery next working day before 6:00pm no matter what quantity, size or value – £6.99

UK – NEXT DAY – BEFORE 1pm – Order before 2pm for delivery next working day before 1pm no matter what quantity, size or value – £12.95

UK – NEXT DAY – SATURDAY – Order by 2pm on a Friday for delivery on Saturday before 6pm no matter what quantity, size or value – £14.95

If you require other services we may be able to arrange it, please contact us.
Time-Guaranteed services are for MAINLAND UK. See below for excluded postcodes

International delivery options
Non Time-guaranteed service – Average delivery time 5-15 days – No on-line tracking
We ship to: Australia, Canada, USA, New Zealand and most of the EU countries, see below for countries we do not ship to.
Below is the cost for the most common sizes, please contact us for shipping of other sizes.
Tin Signs (30x40cm) £4.50 for the first one and £4.00 for each extra one
Tin Signs (15x20cm) £2.50 for the first one and £2.00 for each extra one
Fridge Magnets £2.50 for the first one and £1.50 for each extra one

Signed for Europe and the Rest of the World – Online tracking
Sizes as above – £16.00 for the first item and £10.00 for each extra item
Please contact us for tracked shipping costs of other sizes.

Delayed or lost international post
If your international delivery is sent by Royal Mail Airmail Small Packets please be aware that Royal Mail do not class items to the European Union and The Rest of The World as lost until after 20 and 25 days respectively (not including Sundays/Public Holidays) and we cannot send a replacement or issue a refund for items not delivered until this time has expired.

If you have chosen a tracked service please contact us if it has not arrived in 5 days for the European Union and 7 days for The Rest of the World and we will contact the service provider on your behalf.

International customs charges
Any customs or import duties are charged once the parcel reaches its destination country and these charges must be paid by the customer who orders the item(s). Custom policies and import duties do vary from country to country and unfortunately, we cannot tell you what the cost would be. If you are looking for information about customs and import charges, we advise for you to contact your local customs office.

Countries we do not ship to
Africa, Asia, Central America and Caribbean, Middle East, South East Asia, South America, American Samoa, Fiji, French Polynesia, Guam, Kiribati, Marshall Islands, Micronesia, Nauru, New Caledonia, Niue, Palau, Papua New Guinea, Solomon Islands, Tonga, Tuvalu, Vanuatu, Wallis and Futuna, Western Samoa, Bermuda, Greenland, Mexico, Saint Pierre and Miquelon, Albania, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Republic of, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Macedonia, Moldova, Montenegro, Poland, Romania, Serbia, Slovakia, Slovenia, Svalbard and Jan Mayen, Ukraine

Can you leave my goods in a safe place?
Many customers may wish us to leave the parcel at the delivery address in a safe place. We are happy to request our carriers to do this and you may wish to instruct us by providing additional information when you checkout. If you have chosen a signed for service and request that we leave goods without a signature, this will be at the driver discretion. For clarity and within our anti-fraud policy, if any parcel is left in “a safe place”, then Planet55 and the carrier disclaim any liability whatsoever for loss, damage or theft.

If you are not around to accept delivery during working hours, we suggest that you have the goods delivered to an alternative address.

We are an internet based company and monitor PLANET55 messages constantly during working hours. Please if possible contact us by email for a faster response to any problem.

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Contact email: info@planet55.co.uk

Telephone number 01245 364255

Excluded postcode/areas for Time-guaranteed delivery service. Please contact us for delivery costs.

AB31 IV1 IV30 JE PA20 PA45 PH4 PH30
AB32 IV2 IV31 KA27 PA21 PA46 PH5 PH31
AB33 IV3 IV32 KA28 PA22 PA47 PH6 PH32
AB34 IV4 IV36 KW1 PA23 PA48 PH7 PH33
AB35 IV5 IV37 KW2 PA24 PA49 PH8 PH34
AB36 IV6 IV38 KW3 PA25 PA60 PH9 PH35
AB37 IV7 IV39 KW4 PA26 PA61 PH10 PH36
AB38 IV8 IV40 KW5 PA27 PA62 PH11 PH37
AB40 IV9 IV41 KW6 PA28 PA63 PH12 PH38
AB41 IV10 IV42 KW7 PA29 PA64 PH13 PH39
AB42 IV11 IV43 KW8 PA30 PA65 PH14 PH40
AB43 IV12 IV44 KW9 PA31 PA66 PH15 PH41
AB44 IV13 IV45 KW10 PA32 PA67 PH16 PH42
AB45 IV14 IV46 KW11 PA33 PA68 PH17 PH43
AB46 IV15 IV47 KW12 PA34 PA69 PH18 PH44
AB47 IV16 IV48 KW13 PA35 PA70 PH19 PH49
AB48 IV17 IV49 KW14 PA36 PA71 PH20 PH50
AB49 IV18 IV51 KW15 PA37 PA72 PH21 PO30
AB50 IV19 IV52 KW16 PA38 PA73 PH22 PO31
AB51 IV20 IV53 KW17 PA41 PA74 PH23 PO32
AB52 IV21 IV54 PA42 PA75 PH24 PO33
AB53 IV22 IV55 PA43 PA76 PH25 PO34
AB54 IV23 IV56 PA44 PA77 PH26 PO35
AB55 IV24 IV63 PA78 PH27 PO36
AB56 IV25 PH28 PO37
BT – All IV26 PH29 PO38
GY – All IV27 PO39
HS – All IV28 PO40
IM – All ZE – All