● Free postage on all orders of Tin Signs ● Same day dispatch if ordered before 2pm ● Next day delivery available


Spend £30 on Tin Signs for 5% discount, £50 on Tin Signs for 8% discount, £100 on Tin Signs for 10% discount

Returns


We are an internet based company and monitor our email constantly during working hours – Please if possible contact us by email for an faster response to any problem.

Cancelling A Purchase Before Paying
You can cancel any purchase before it has been paid for without contacting us, simply go to your basket and clear the contents. We do not process anything that is unpaid. All baskets will be cleared automatically after 7 days.

Cancelling A Purchase After Payment/Changed Your Mind
If your purchase has not been collected we can cancel the sale and issue a full refund immediately. Please contact us as soon as possible at PLANET55 EMAIL . If your purchase has left our premises and in the hands of the carriers you can return it within 7 days for a full refund (we only refund the full amount when your postage choice is “Postage Included” if you have chosen another postal service or you are an international customer then postage is non refundable). We will process a refund upon receipt of the goods returned. Return postage is non-returnable.

Faulty/Damaged or Wrong Item Received
It is very unusual for out items to arrive damaged or faulty but if you unfortunately receive a damaged or faulty item please contact us before returning it, also please do not discard any packaging. CONTACT US FIRST BEFORE RETURNING ANY FAULTY/DAMAGED ITEM. If we have sent the wrong item, everyone makes mistakes and we are no exception, please contact us and we will send the correct item and ask you to return the wrong item. If you have to return any item because of a fault on our part we will refund the return postage and send the correct item.

We are an internet based company and monitor PLANET55 messages constantly during working hours – Please if possible contact us by email for a faster response to any questions regarding returns.

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Contact email: info@planet55.co.uk

Telephone number 01245 364255